It is important for businesses to avoid gratuitous expenses that
customers will not value or appreciate. By analyzing customer feedback
and behavior, companies can fathom what their customers truly want and
need, and allocate resources accordingly. (“Gratuitous” refers to
expenses that are unnecessary or unjustified, and “fathom” means to
understand or comprehend.)
customers will not value or appreciate. By analyzing customer feedback
and behavior, companies can fathom what their customers truly want and
need, and allocate resources accordingly. (“Gratuitous” refers to
expenses that are unnecessary or unjustified, and “fathom” means to
understand or comprehend.)
（顧客が価値や感謝を持たない理由のない出費を避けることは、ビジネスにとって重要です。顧客のフィードバックや行動を分析することで、企業は顧客が本当に望んでいるものや必要とするものを理解し、リソースを適切に振り分けることができます。）
Gratuitous： 理由のない、無償の
Fathom： 理解する
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